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A message from Breyer regarding recent orders and shipments from BreyerHorses.com:
The Reeves 3rd party fulfillment provider experienced a software issue that has caused both delayed shipments as well as missing tracking information on orders that have already shipped. Please accept our apologies for this highly frustrating situation. We are working diligently to get you your horses! If you have already contacted Customer Service, please know we will respond as soon as we have order status information to share. Thank you for your understanding, and we are doing everything we can to resolve this situation as soon as possible. We appreciate your patience and understanding.
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Hello!
We are here to help you with any questions you might have as you navigate our website.
You may call us during normal business hours toll-free at (800) 413-3348. If you leave a message, you will receive a return call on the next business day. Or if you prefer, you may email us directly at: breyerwebstore@reevesintl.com for a response by the next business day.
Breyer's business hours are: 9 AM to 5 PM, Eastern Time - Monday through Friday. Please note that during the months of June-August, Friday hours are until 2 PM, Eastern Time.
PLEASE NOTE: BREYER OFFICES WILL BE CLOSED THE FOLLOWING DATES:
JANUARY 1, 2025
JANUARY 20, 2025
FEBRUARY 17, 2025
MAY 26, 2025
JUNE 19, 2025
JULY 4, 2025
SEPTEMBER 1, 2025
NOVEMBER 27, 2025
NOVEMBER 28, 2025
DECEMBER 25, 2025
DECEMBER 26, 2025
DECEMBER 31, 2025
Be sure to view our Frequently Asked Questions before you call - your question may already be answered there!
Thank you,
The Breyer Web Team